Luxury Rhinestone Face Mask | Black Double-Layered with Filter Pocket | Washable

Due to the intimate nature of face masks and hygiene considerations, we are unable to accept returns or exchanges on these items once shipped. This policy is in place to ensure the health and safety of all our customers. However, if you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue, and we'll be happy to assist you with a replacement or resolution. Your satisfaction and safety are our top priorities.

To maintain the brilliance and longevity of your garment, please follow these delicate care guidelines:

• Hand Wash Only: Gently wash the leotard in cold water, steering clear of harsh detergents and machine washing.
• Handle with Care: Pay special attention to the embellishments to prevent any damage during washing.
• Air Dry: Lay the garment flat to air dry, avoiding direct sunlight to preserve its vibrant colors.
• Note on Embellishments: Some loss of embellishments is normal and expected over time.

By adhering to these care instructions, you can ensure your garment remains as stunning as the day you received it, allowing you to shine bright on every occasion.

Please note that our shop operates from the U.K. and Spain, and this exquisite piece is handmade in the Far East. As a result, order processing may take up to one week.

The creation of this unique piece involves meticulous craftsmanship, which may require additional time before dispatch. We understand the importance of timely delivery and are open to discussing expedited production options. If you have an urgent need, please contact us to inquire about the current turnaround time before placing your order.

Embellishment loss due to improper handling, pulling, or stretching of the fabric/ garment is the buyer's responsibility. We do not accept returns or offer replacements for damage caused by mishandling. We photograph our garments on dispatch to ensure they leave us in perfect condition. Please inspect your garment carefully upon arrival and handle with appropriate care. If you feel you have the incorrect size, please do NOT pull into place. Instead please get in touch with us for an exchange for an appropriate size.

Cancellations are only accepted within 24 hours of placing your order. After 24 hours, we’re unable to cancel because materials may have already been ordered and work may have begun. As a small business, we allocate time and resources to each order quickly to keep production moving. If you need to make a change, please message as soon as possible and we’ll do our best to help where we can