Custom Stilt Costume | Stilt Covers Skirt Trousers Dress Jumpsuit

Custom-Made Products

Due to the custom nature of our custom made items including stilt costumes, these products are non-returnable and non-refundable. Each piece is specially crafted to order using premium materials.

Why Items Cannot Be Returned:

• Custom-made to specific requirements

• Delicate nature of the products

• Unique handling and storage requirements

Before Ordering

We recommend:

• Carefully reviewing all details and specifications 

• Checking colours requested  

• Contacting us with any questions about the item

• Requesting additional photos if needed

If you have any concerns about your item order, please contact us at +44 7469898190 before placing your order.

Quality Assurance

Each piece is:

• Professionally crafted

• Quality checked before shipping

• Carefully packaged

• Photographed before dispatch

By proceeding with your purchase, you acknowledge that you understand and agree to our no-returns policy on these items.

To maintain the brilliance and longevity of your garment, please follow these delicate care guidelines:

• Hand Wash Only: Gently wash the mterialin cold water, steering clear of harsh detergents and machine washing.
• Handle with Care: Pay special attention to any embellishments added to prevent any damage during washing.
• Air Dry: Lay the garment flat to air dry, avoiding direct sunlight to preserve its vibrant colors.
• Note on Embellishments: Some loss of embellishments is normal and expected over time.

By adhering to these care instructions, you can ensure your garment remains as stunning as the day you received it, allowing you to shine bright on every occasion.

Custom stilt costumes are made to order. Typical production time is 6–8 weeks before dispatch (timeframe can vary depending on complexity and current workload). If you have a deadline, message first and we’ll confirm what’s possible.

Damage and embellishment loss due to improper handling, pulling, or stretching of the fabric/ garment is the buyer's responsibility. We do not accept returns or offer replacements for damage caused by mishandling. We photograph our garments on dispatch to ensure they leave us in perfect condition. Please inspect your garment carefully upon arrival and handle with appropriate care. If you feel you have the incorrect size, please do NOT pull into place. Instead please get in touch with us for an exchange for a different size.

Cancellations are only accepted within 24 hours of placing your order. After 24 hours, we’re unable to cancel because materials may have already been ordered and work may have begun. As a small business, we allocate time and resources to each order quickly to keep production moving. If you need to make a change, please message as soon as possible and we’ll do our best to help where we can.